Questions and Answers
Q:Are you a manufacturer or a trading company?
A:We are a stroller manufacturing factory and brand owner with 28 years of experience.
Q:Do you have many products in your company?
A:Yes! We have many kinds of baby strollers, baby dining chairs, children's balance carts, baby walkers and other products, you can send us the product pictures and we will quote you as soon as possible!
Q:Do you have a catalog?
A:Yes. You can find an overview of our current directory here.(
catalog)
Q:Can you represent the baobaohao brand?
A:Yes, we are very supportive of you becoming a part of our brand and have a large amount of stock to support your efficient sales.
Q:Are the products customizable?
A:Yes! We can customize different packaging, colors and logos according to your requirements.
Q:Can I get some samples of what I like?
A:Yes. If you are interested in our products, please feel free to contact us. After communication, we will send you samples.
Q:Can I get some samples that I like?
A:Our products will be constantly updated, you can leave your email, we will regularly recommend new products and hot items.
Q:Can you tell me your price?
A:If you are interested in our company's products, just click "Request a Quote" or if you order more, please contact us for more discounts. We are waiting for your contact.
Q:Is it possible to pre-order items?
A:If you are interested in making a reservation, please feel free to contact us. In individual cases, we will check the options we can offer you.
Q:What testing standards can your products pass? Do you have any certificates to show?
A:We can produce products according to different testing standards, we have SGS, CQC, 3C, EN, intertek, SMETA certification, etc. Please contact us with your requirements.
Q:How long does it take for an order to be shipped?
A:Usually you choose us for immediate shipment from stock, custom production takes 15-45 days to complete the shipment, but sometimes it depends on the order quantity.
Q:What if I can't find the information I'm looking for, or what if I want to talk to someone directly?
A:Start an online TM or request a quote now and will receive feedback promptly or at the latest within 12 hours.
Q:Can I access your services online, such as displaying product details?
A:Yes. We are able to offer a diverse range of services online. If you want to know and see more information about our products, you just need to make an appointment. So you can see the real thing through FaceTime, whatsapp, Wechat, line,skype and other app. You can see and order our products without coming to our company. It's very convenient, right?
Q:What should I do if I have a problem after receiving the goods?
A:We can provide prompt after-sales service. We have a variety of services such as sales returns, barter, product recall programs and product liability insurance.